Privacy Policy
Last updated: November 18, 2025
Thank you for choosing Lemon Shield. Your privacy is extremely important to us, and we are committed to clearly explaining how your data is handled whenever you access, install, or use Lemon Shield services.
This Privacy Policy describes what information we collect, how we process it, and what rights you have. By accessing our website, creating an account, installing the Lemon Shield application, or using any Lemon Shield services, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue using Lemon Shield services.
If you have any questions about your privacy, please contact us at 447481584@qq.com
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1. Data Processing Principles
Lemon Shield processes only the minimum amount of personal data required to operate our services, handle payments, maintain the functionality of our website and mobile applications, and ensure service quality. We do not collect or store information unnecessary for providing our core services.
Personal data may be processed automatically or manually. Unless stated otherwise, Lemon Shield acts as the data controller for all data processed under this Policy. Third-party processors are used only for payment processing, analytics, and essential operational functions.
2. No-Logs Commitment
Lemon Shield maintains a strict no-logs policy.
We do not monitor, track, log, store, or share:
Connection timestamps
Session duration
Browsing activity
IP addresses
Assigned VPN server or virtual location
Bandwidth usage
Traffic logs or metadata
When you activate Lemon Shield, all online activity from your device becomes encrypted and protected. ISPs, network operators, third-party observers, or cyber attackers cannot view your traffic.
3. Data You Provide to Us
Using Lemon Shield without creating an account offers limited or no functionality. To access full service features, you must create an account and provide the following information:
(1) Email Address
Used for account creation, password recovery, service notifications, and critical updates.
(2) Payment Information
If you purchase a subscription, billing data is processed by our secure payment partners (e.g., card processors, PayPal, or cryptocurrency gateways).
We do not store full payment details.
You agree to provide accurate and current information. Lemon Shield reserves the right to suspend or terminate accounts that contain false or misleading data.
4. Limited Technical Data We Process
To maintain and improve service performance, Lemon Shield may process limited non-identifiable technical information, which may include:
• Server Performance Information
Used to recommend optimal servers and ensure stable service.
• Customer Support Communication
We store your inquiries and messages submitted via email or in-app contact forms unless you request deletion.
• Cookies and Website Analytics
Lemon Shield uses cookies to enhance user experience, including:
Basic analytics (e.g., website performance)
Affiliate tracking cookies
Content personalization (e.g., default language settings)
You may disable cookies through your browser settings, but doing so may affect website functionality.
5. Children’s Privacy
Lemon Shield is not intended for individuals under 18 years of age.
We do not knowingly collect the personal data of minors. If we discover that an underage user has provided personal data, we will immediately delete such data and may restrict service access.
6. Legal Basis for Processing
We process your personal data under the following legal bases:
• Contract Performance
To provide the Lemon Shield services you have requested.
• Consent
For activities such as sending marketing communications (only when you have consented).
• Legitimate Interest
For essential service operation, fraud prevention, or permitted direct communication where allowed by law.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Object to certain processing (e.g., marketing)
Request data deletion
Request restriction of processing
Obtain a machine-readable copy of your data
Withdraw consent at any time
You may request to discontinue data processing, in which case we will retain only what is necessary to close your account, resolve billing matters, or fulfill legal obligations.
Deletion from backups may take up to 60 days due to technical limitations.
8. Data Retention
Lemon Shield stores minimal personal data only for as long as you use Lemon Shield services and for no longer than 2 years after your last interaction with the App, unless a longer period is required by law.
9. Data Security
Your security is a priority. Lemon Shield uses administrative, technical, and physical safeguards to protect your data.
However, you are responsible for:
Securing your devices
Protecting your login credentials
Avoiding disclosure of personal information to unrelated third parties
Lemon Shield is not liable for damages resulting from misuse of your devices, unauthorized access caused by your actions, or external circumstances outside our control.
10. International Data Transfers
Your data may be processed in locations where Lemon Shield or its trusted service providers operate.
Applicable laws in your region may grant additional protections or obligations.
11. Policy Updates
We may update this Privacy Policy at any time.
Updates become effective once posted on our website or app. We encourage you to review this Policy periodically to stay informed.
12. Contact Information
If you have questions or wish to exercise your privacy rights, please reach us at:
447481584@qq.com